1. Introduction
Glamour Sun Fashion, LLC ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website at glamoursun.com or interact with us through other means. This policy complies with applicable U.S. privacy laws and regulations.
2. Information We Collect
2.1 Personal Information
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, and mailing address
- Appointment Information: Preferred dates, times, and consultation details
- Product Preferences: Items of interest and customization requests
- Communication Records: Correspondence and inquiries
2.2 Automatically Collected Information
When you visit our website, we automatically collect certain information:
- Device Information: IP address, browser type, operating system
- Usage Data: Pages visited, time spent, click patterns
- Cookies and Similar Technologies: As described in our Cookie Policy
3. How We Use Your Information
We use your personal information for the following purposes:
- Providing Services: Processing appointments, consultations, and bespoke orders
- Communication: Responding to inquiries and sending confirmations
- Customer Service: Providing support and addressing concerns
- Legal Compliance: Meeting regulatory requirements and legal obligations
- Website Improvement: Analyzing usage patterns to enhance user experience
4. Email Communication and Data Processing
We use secure email infrastructure to process and deliver communications:
- Appointment Confirmations: Sending booking confirmations and reminders
- Customer Inquiries: Processing and responding to form submissions
- Service Updates: Providing information about your bespoke orders
- Marketing Communications: With your consent, sending promotional materials
All email communications are processed through secure, compliant infrastructure to ensure your data is protected and delivered reliably.
5. Information Sharing and Disclosure
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:
- Service Providers: With trusted third parties who assist in our operations
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent for specific purposes
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information:
- Encryption: Secure transmission and storage of sensitive data
- Access Controls: Limited access to personal information on a need-to-know basis
- Regular Monitoring: Ongoing security assessments and updates
- Employee Training: Staff education on data protection practices
7. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy:
- Active Customers: Information retained while you are an active customer
- Legal Requirements: Retention periods required by applicable laws
- Business Purposes: Information needed for legitimate business operations
- Consent Withdrawal: Information deleted upon withdrawal of consent
8. Your Rights and Choices
Depending on your location, you may have the following rights:
- Access: Request access to your personal information
- Correction: Request correction of inaccurate information
- Deletion: Request deletion of your personal information
- Portability: Request a copy of your data in a portable format
- Opt-out: Unsubscribe from marketing communications
9. Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
10. International Data Transfers
Your personal information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website and updating the "Last updated" date.
12. Contact Information
If you have any questions about this Privacy Policy or our privacy practices, please contact us:
- Email: z.glamsun@glamoursun.com
- Phone: +1 (512) 656-1828
- Address: 1015 L Street, 8th Floor, Suite 820, Capitol Plaza
This Privacy Policy is effective as of December 2024 and complies with applicable U.S. privacy laws and regulations.